Waiting Time at Security Check

Attitude of Staff

Feeling Secure

Passenger Flow

Information Desk

Flight Info Display Monitors



Efficiency of check-in personel

Waiting time during Check-in

Comprehensibe - Clear Announcements

Customs Inspection

Passport-Visa Control


General Cleanness

Toilet Cleanness

Food & Beverage

Food Variety

Staff Attitude

Service Point

Duty-Free Shops

Product Variety

Staff Attitude

Shopping Amenities

Stores preferred for shopping

Car Park

Parking Facilities

Car Park - Staff Attitude

General Satisfaction

General satisfaction with the airport


Note: If you have selected 1 or 2, please specify the details about theincident. (Date, Time, Place) Surveys without contact information are not taken into account.

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